Director of Pharmacy, Acute Hospital Operations

Plans, organizes, controls, and supervises activities in hospital pharmacy according to hospital policies, standards of practice of the profession, and State and Federal laws. Recommends innovations in the practice and function of the hospital pharmacy to Administration and carries out mutually agreed upon programs.
Essential Duties & Responsibilities (included but not limited to):

  • Establishes quality improvement, fiscal, productivity, and patient satisfaction goals and objectives in conjunction with upper management.

  • Supervises the maintenance and dissemination of drug information through in-service education of hospital personnel, consultation with patients, hospital staff, and medical staff.

  • Actively assists staff pharmacists in the discharge of routing duties as necessary.

  • Directs the activities of and provides professional and technical guidance to pharmacy personnel.

  • Exercises professional judgment in imparting therapeutic and drug information to patients and health professionals.

  • Communicates the Hospital and Mission and Philosophy to department employees and integrates with departmental operations.

  • Provides leadership to new program development, implementation and evaluation. Acts as a consultant in areas of expertise.

  • Anticipates the needs and issues of customers/suppliers in order to insure effective departmental operations and/or meet their needs.

  • Promotes teamwork among staff, peers, physicians, and others.

  • Promotes multi-disciplinary teamwork in order to meet the organization's goals and objectives.

  • Is responsible for department planning, goals, and objectives that are consistent with the Hospital and Pharmacy Shared Services.

  • Provides leadership to the department through effective organization, direction of activities, and appropriate delegation of functions.

  • Maintains appropriate controls of department functions to insure smooth, effective operations.

  • Continuously evaluates the quality of services and/or products provided to the department's customers.

  • Monitors and assists with the collection, documentation, and reporting of quality assessment and improvement data.

  • Ensures that department is in compliance with JCAHO requirements, Drug Enforcement Administration, State Board of Pharmacy, hospital policies and procedures, and other Federal and State regulations.

  • Ensures that department is in compliance with all applicable safety and security practices, infection control policies, fire and safety and disaster planning.

  • Is responsible for development and implementation of Department specific policy and procedures.

  • Establishes job performance standards, functions, responsibilities and the qualifications of department employees.

  • Is responsible for the effective recruitment, selection, orientation, promotion, evaluation, retention and termination of department employees.

  • Determines the competence of department employees.

  • Routinely assesses departmental education needs and provides the appropriate learning experiences, ie. on the job training, workshop, in services, etc.

  • Actively participates in Hospital committees, task forces, projects, and provides leadership as assigned.

  • Represents Hospital and Pharmacy Shared Services through active participation in outside activities and organizations. Practice and adhere to the ""Code of Conduct"" philosophy and ""Mission and Value Statement"".

  • Perform other duties as assigned.

Knowledge, Skills & Abilities:

  • Knowledgeable and proficient in the legal responsibilities of the pharmacist to the facility and all state and federal laws and regulations governing pharmacy services.

  • Knowledge of pathophysiology, interpretation of diagnostic criteria, pharmacokinetics and pharmacotherapeutics as well as the use and application of new medications and technology.

  • Problem solving ability and analytical thinking required.

  • Organization - Proactively prioritized needs and effectively manages resources.

  • Communication - Able to communicate (verbal and written) clearly and effectively to other health care providers including pharmacists, physicians and nurses. Fosters team environment by providing clinical education, support, training to staff members. Able to effectively participate on interdisciplinary teams and committees.

  • Leadership - Guides individuals and groups toward desired outcomes, setting high performance standards and delivering quality services.

  • Customer orientation - Establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Able to work with diverse work force.

  • Policies and Procedures - Articulates knowledge and understanding of organizational policies, procedures and systems.

  • PC Skills - Experience using computer applications including word processing, spreadsheets, and pharmacy information systems required.

  • Financial management - Applies tools and processes to successfully manage drug cost budget. Able to direct cost-effective drug therapy via clinical protocols.

  • Project management - Able to assess work activities and allocate resources appropriately. Able to work independently and handle stress appropriately.

  • Tactical execution - Able to develop policies and procedures for pharmaceutical services.


  • B.S. or PharmD from an ACPE-accredited School of Pharmacy


  • Minimum of 2 years supervisory or leadership experience preferred


  • Current Pharmacist license in good standing with the appropriate State Board of Pharmacy.

  • Current Consultant Pharmacist license in good standing with the appropriate State Board of Pharmacy.

PHYSICAL DEMANDS/WORKING CONDITIONS - Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate reports. Requires lifting papers or boxes up to 50 pounds occasionally. May be exposed to toxic/caustic/chemicals/detergents. Work is performed in an office, and in the pharmacy and hospital environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Walking or standing for long periods of time (4-8 hours) often necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally is subject to irregular hours and occasional work pressure due to multiple calls, tasks and inquiries.
CRITICAL DEMANDS - Ability to work independently and handle stress appropriately. Ability to work, cooperatively with other members of HCA, hospital and pharmacy staff. Ability to handle multiple tasks, and adapt to changes in workload and work schedule. Ability to set priorities, make critical decisions, and respond to client concerns. Fosters a team environment by providing orientation and training to directors of pharmacy and pharmacy staff. Ability to communicate effectively (verbal and written). Demonstrates excellent customer service skills.
OSHA - The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way.
Company Description:

At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Milton Johnson serves as Chairman and Chief Executive Officer of HCA.

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