Quality Manager

Palms West Hospital
Loxahatchee, FL

Facility Description:
Since 1986, Palms West Hospital has celebrated excellence in healthcare. Our state-of-the-art 204-bed facility, centrally located in Palm Beach County, offers top-quality care in every category from preventative programs to elective, major, and emergency surgeries. Palms West Hospital has a dedicated Pediatric ER and full-service Children's Hospital, offering dozens of pediatric healthcare services in one child-friendly place.
Palms West Hospital is located on a spacious 94-acre campus in Palm Beach County, just 12 miles from the Atlantic Ocean. The surrounding areas include Wellington, Royal Palm Beach and Loxahatchee. Wellington is known for its abundant parks, equestrian interests and quality schools. Money Magazine named Wellington as one of the ""Best Places to Live"" in 2016. Royal Palm Beach and Loxahatchee are known for their large acreage parcels, new homes, and equestrian community. Family Circle recognized Royal Palm Beach as one of the ""Top 10 Best Towns for Families.""
Palms West Hospital is a member of the nation's leading provider of healthcare services, Hospital Corporation of America. HCA has been named one of Ethisphere's World's Most Ethical Companies for eight consecutive years. Join our tradition of excellence!
We offer a generous compensation package for Full-time and Part-time including: vacation, 401k, and Medical Insurance.
Job Description
The Quality Manager position supports the hospital's approach to evidence based care and clinical excellence by skillfully using the techniques of system design, reengineering, project management, patient safety, quality improvement, outcomes measurement, and statistical analysis to increase compliance rates as measured by nationally standardized benchmarks and definitions and corporate requirements. The Quality Manager works with the Vice President of Quality to organize, collect and analyze quality and performance improvement data related to the Quality Improvement and Patient Safety Program. The scope of responsibility includes:

  • Detailed understanding of performance improvement techniques.

  • Conformance to regulatory and corporate policy requirements.

  • Independent coordination of quality improvement activities and projects related to evidence based care and clinical excellence.

  • The ability to monitor and collect performance improvement, ensuring the accuracy and validity of the data.

  • Performing analysis to determine statistically significant trends in the data compared to industry standards and recognized benchmarks.

  • Evaluating and reporting compliance rates on a quarterly basis.

  • Act as clinical liaison between physicians, clinical coordinators and administrative staff.


  1. Formal training in clinical healthcare required.

  2. Bachelor's degree required.

  3. One - Three years' management experience in acute hospital setting required

  4. Certification in Quality (CPHQ) or Patient Safety (CPPS) strongly preferred - must have the ability to receive this certification within one year of hire.


  1. Experience in Performance Improvement and Clinical Data Abstraction is required.

  2. Working knowledge of quality improvement/hospital regulatory standards preferred.

  3. Experience in health care facility leading quality teams and serving as a team facilitator.

  4. Previous experience with Policy and Procedure maintenance preferred.

  5. Working knowledge of computer systems and programs. Advanced knowledge of Microsoft Office programs preferred.

Company Description:

At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Milton Johnson serves as Chairman and Chief Executive Officer of HCA.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Quality Manager
Miami, FL Ascendo Resources
Manager of Quality Assurance
Jacksonville, FL Robert Half
Quality Assurance / Training Manager
Altamonte Springs, FL 24-7 InTouch
Quality Assurance Lead - Financial Services Of...
Jacksonville, FL EY
Manager, Software - Quality Assurance
Orlando, FL Universal Orlando